“The customer picked up the candle and threw it at my colleague, and ended up taking another candle on her way out of the store,” a Rituals retail worker in central London confessed to Cosmetics Business.
Unfortunately, the experience is increasingly commonplace for beauty's shop floor staff.
For every 25 incidents where thieves are targeting beauty products in the UK, three of those will include violent and aggressive behaviour, reported crime prevention agency Auror.
Beauty stores are prime targets for criminals, as they stock items that can easily be stolen and sold for a premium online.
The Rituals employee, who did not want to be named, said the incident unfolded after
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